24/7 Access
Manage your plan anytime, anywhere—your coverage is always at your fingertips.
welcome to Your
Member Portal
Access everything you need in one place—ID cards, claims, benefits, payments, and plan details—anytime, anywhere.
Your Benefits, Simplified
Solo delivers comprehensive major medical coverage with nationwide access and real financial protection—backed by tools that make managing your plan effortless.
Time-Saving
Skip the long calls and get what you need instantly online.
Transparency
Clear, accessible details about your benefits and coverage, with no surprises.
Secure & Private
Get quick help from our team or advocacy partners whenever questions arise.
Manage Your Insurance,
Anytime, Anywhere
1.
View Policy Details
Access your active plan, coverage information, and renewal dates in one convenient place.
2.
Track Claims
Check claim status in real time with clear updates on payments and member responsibility.
3.
Find Care & Providers
Easily search for doctors, hospitals, and pharmacies within your network.
4.
Manage Payments
Update your payment method, change your billing address, and review transaction history.
FREQUENTLY ASKED QUESTIONS
Your digital ID card is always available in the Member Portal. You can download, print, or share it with your provider anytime.
Log in to the Member Portal and select “Claims.” You’ll see submitted claims, processed amounts, and any member responsibility in real time.
Use the “Find a Provider” link in your portal to search the Multiplan PHCS network. You’ll get the best benefits when using in-network providers.
Go to the “Pharmacy” section of your portal. You’ll find the formulary, copay tiers, and a link to FairosRx for managing prescriptions.
You can reach Solo Support directly through the Member Portal via phone, email, or by scheduling a call with our team.